Do I need to be there during the visit in Poissy?
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Yes, you or someone you trust: the technician needs access to the rooms, cellar or premises concerned, and explains what they found before leaving.
How is a contract priced in Poissy?
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After a first visit to the site: the number of control points and the visit frequency set the amount, which you receive in writing before committing.
Do you also work in Versailles and Sartrouville?
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Yes. Versailles, Sartrouville and Saint-Germain-en-Laye: these towns in Yvelines are covered on the same terms as Poissy, with the same price and the same protocol.
What do I get after the treatment?
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The same day, a photo report by email: signs found in Poissy, treatment applied, entry points sealed or still to seal, and advice to limit the risk of a return.
What is the minimum term?
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The basic plan lasts twelve months. The exact term and cancellation conditions are set out in the written proposal we send you after visiting the site.
In a co-owned building, who should take out the contract?
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For common areas (cellars, bin stores, car parks), it is normally the syndic, the building's managing agent, acting on behalf of the co-owners. Each owner or tenant remains responsible for their own flat and can book a visit separately.