Expert Dératisation
Service

Rodent control: rats and mice

Track the runs, control rodents with secured stations, block the way in.

  • 1 Inspect
  • 2 Treat
  • 3 Sanitise
  • 4 Follow up
Brown rat on ground covered with dry leaves

from111 € incl. VAT

Visit lengthFirst visit of about 1 to 1.5 hours, then a check 10 to 15 days later.

In your home or on your premises

Your home

Tenant or owner, flat or house: you book a two-hour slot, pay the displayed price online, and the photo report lands in your inbox the same day.

Book for my home →

Your shop or premises

Restaurant, shop, residential building, offices, hotel: visits planned around your hours, an invoice in your organisation's name, a report you can use at a hygiene inspection and optional year-round monitoring.

Solutions for businesses →

Clues that should prompt you to act

  1. 01Small black droppings, a few millimetres long for a mouse, one to two centimetres for a rat
  2. 02Scurrying or scratching at night inside a ceiling or wall
  3. 03Greasy smears along skirting boards at running height
  4. 04Gnawed bags, electrical cables or insulation
  5. 05Burrows dug at the foot of a wall or under a slab

Rodents rarely get in by chance. A rat can squeeze through a gap of about two centimetres, a mouse through a hole the width of a pencil. In a flat, a house or a shop stockroom, the question is not only "how many are there?" but "how are they getting in?".

The technician follows the tracks back to the entry points: pipe openings, ducts, gaps under doors, drains, cellar vents. He then sets locked bait stations, or snap traps wherever food is handled, and seals the openings he has found. The follow-up visit checks bait take and the condition of the repairs.

Sentinel Protocol

How the visit unfolds

The Sentinel Protocol always follows the same order: we inspect before treating, sanitise before leaving and plan the follow-up.

Included in every visit

  • A photo report emailed on the day of the visit
  • A two-hour slot and a call before arrival
  • A published price, paid online before the visit
  • A technician holding the Certibiocide
  • Approved products, used only where needed
  • Written advice to reduce the risk of pests returning
  1. 01

    Inspect

    Droppings and runs recorded, ducts, traps and cellar vents examined, wall cavities checked with a camera when useful.

  2. 02

    Treat

    Rodent control with locked bait stations children and pets cannot reach, or snap traps in food areas.

  3. 03

    Sanitise

    Holes packed with steel wool and mortar, grilles on vents, brush door sweeps, soiled areas cleaned and storage advice given.

  4. 04

    Follow up

    Follow-up visit built into the protocol: every station checked, photos of the repairs, recommendations to stay actively vigilant.

Pests and places covered

  • Norway rat (brown rat)
  • Black rat
  • House mouse
  • Wood mouse
  • Cellars, basements and car parks
  • Kitchens, bin stores and back rooms
  • Lofts, ceiling voids and partition walls
  • Gardens, courtyards and the base of walls

Frequently asked questions

How soon does the activity die down?

+

Noise and tracks usually drop noticeably in the days after the stations are set, as the rodents feed on the bait. The follow-up visit, 10 to 15 days later, checks that progress and adjusts the set-up if needed.

Detailed answer →

Why do mice so often come back in autumn?

+

As temperatures fall, mice look for warmth and food and slip in through the smallest gap. That is why we seal the entry points we find: an opening left as it is remains a doorway for the next season.

Detailed answer →

Is my cat or dog at risk?

+

The bait sits inside locked stations an animal cannot open. If you would rather avoid any product, or in a commercial kitchen, we use snap traps instead.

A smell appears a few days later: what should I do?

+

Let us know. A rodent may die somewhere hard to reach. The technician locates the area at the follow-up visit and suggests the least invasive fix: removal if it is accessible, odour treatment if not.

Detailed answer →

Go further

Species-specific treatments

Some pests turn up so often that they have their own detailed protocol and local pages.

Ready to pick a slot?

Check the prices, choose your two hours and pay online. The photo report reaches you the same day.