01
The building seen as a network
Cellars, stacks, risers, courtyard, bin room: we trace the route pests take from one unit to the next and mark it on a sketch of the building.
Shared housing and businesses · Île-de-France
Co-ownership buildings and managing agents
Residents at peace in their homes, a managing agent with a clear file: the building is inspected, treated and followed up as a whole, backed by a photo report.
Is the problem only in your own home?Book a visit online
Sentinel Protocol- Technicians holding the Certibiocide
- 2-hour slots, 7 days a week, 8 am to 8 pm
- Photo report emailed the same day
- Follow-up visit built into the protocol
For residents
The people who live in the building come first: they are the ones who notice the signs and put up with the nuisance.
- Each household concerned picks a 2-hour window, any day from 8 am to 8 pm.
- A notice for the entrance hall explains what will happen and when.
- Bait stations are closed and fixed in place, out of reach of children and pets.
- Simple advice helps residents spot early signs in their own home.
For the managing agent, landlord or property manager
- Sketch of entry points and stations
- Photo report sent the same day
- Shared history for common areas and flats
- Information notice for the entrance hall
- Detailed quote for the residents' council
The situation
Rodent control for co-ownership buildings
When an owner or a tenant hears scratching behind a wall, they think about their own flat. The rodent, meanwhile, follows the building: the waste-water stack, the electrical riser, the bike store, the cellar next door. An effective response is therefore built at building level, combining the flats that report a problem with the common areas.
We work with professional and volunteer managing agents (the French syndic), residents' councils and property managers in Paris and across Île-de-France. The technician inspects the units concerned and the shared spaces, treats what needs treating, seals the gaps found and hands over a photo report the managing agent can pass on to the owners.
How we work
What makes the follow-up easy to read
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A report you can forward
Dated photos, station locations, sealed gaps, recommendations: the report arrives by email on the day of the visit and reads easily for non-specialists.
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One history for the whole building
Common areas and flats sit in the same record. Useful when answering a resident, preparing a general meeting or handing over to a new managing agent.
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Residents kept informed
A notice to display, appointments booked household by household, clear instructions after the visit: everyone knows when the technician is coming and what to do next.
Sentinel Protocol
Inspect, treat, sanitise, follow up
The same sequence on every job, applied here to a whole building: understand first, treat in proportion, close off the routes, then come back to check.
We work under a duty of means: a professional protocol, a follow-up visit, a photo report and advice to limit the risk of pests returning.
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Inspect
Walk-through of cellars, bin room, courtyard, risers and the flats that reported a problem. Signs and entry points marked on a sketch of the building.
- 2
Treat
Secure, numbered bait stations in the common areas to deal with rodents; targeted insect treatment where they hide, flat by flat if needed.
- 3
Sanitise
Sealing the routes that link units: steel wool, grilles, door sweeps, seals around pipes. Upkeep advice for the caretaker or cleaning contractor.
- 4
Follow up
Follow-up visit as set by the protocol, station check, new photo report and active vigilance between visits.
Where we work
All 8 départements of Île-de-France
Open a département to see its towns, or go straight to its page.
75Paris1 town with a dedicated page
77Seine-et-Marne5 towns with a dedicated page
78Yvelines5 towns with a dedicated page
91Essonne5 towns with a dedicated page
92Hauts-de-Seine8 towns with a dedicated page
93Seine-Saint-Denis6 towns with a dedicated page
94Val-de-Marne6 towns with a dedicated page
95Val-d'Oise5 towns with a dedicated page
Regulatory landmarks
Who does what in a co-ownership
French law no. 65-557 of 10 July 1965 gives the owners' association (syndicat des copropriétaires) responsibility for preserving the building and running the common areas; the managing agent carries this out day to day. Routine upkeep is part of the provisional budget voted each year at the general meeting and is shared out according to the co-ownership rules.
The règlement sanitaire départemental (the local public-health code) also requires owners and occupants to take the necessary measures against rodents and insects. For let homes, the law of 6 July 1989, as amended by the 2018 ELAN law, requires landlords to provide housing free of any infestation by pests and parasites.
Pests and areas covered
- Brown rats: cellars, courtyards, sewers
- House mice: risers, partitions, false ceilings
- Cockroaches: stacks, rubbish chutes, kitchens
- Bed bugs: neighbouring flats treated in a coordinated way
- Wasps and hornets: roofs, balconies, façades
- Fleas: cellars and flats left empty
Frequent questions
What people ask us most
A tenant reports mice: who has to act?
If the source is in the common areas (cellar, riser, bin room), the owners' association has to act, through the managing agent. If the problem is confined to one flat, the landlord or the occupant handles it depending on the situation. The inspection is there to locate the source, and the photo report gives everyone a basis for discussion.
Does the residents' council need to vote before a visit?
A one-off job in the common areas falls under the managing agent's day-to-day management and the provisional budget. For a year-round plan, many councils prefer to discuss it first: we provide a detailed quote and a description the managing agent can attach to the general-meeting notice.
Do all the flats need treating?
No. We inspect the flats that report a problem, plus the ones around them when the species calls for it, as with cockroaches or bed bugs. Every household is told in advance and picks its slot; nobody enters a home without an appointment.
Are the products safe around children and pets?
Our technicians hold the Certibiocide certificate and use approved products. For rodents, bait is placed in closed, fixed stations marked on the sketch. Occupants concerned receive the instructions to follow after the visit.
How long before the building is quiet again?
It depends on the surroundings: courtyard, sewers, food shops on the ground floor. We commit to the means, not to a date: a follow-up visit as set by the protocol, station checks and sealed entry points, with a report at every stage so you can see how things evolve.
A clear file for your residents and your residents' council
Tell us the address, the number of buildings and what residents have noticed. We will come back with a detailed quote and an inspection date.
Is the problem only in your own home?Book a visit online
Other offers for buildings and businesses
- Apartment buildings: cellars, risers and shared roomsSo residents stop finding pests at home, we treat the service areas where they settle: cellars, bin rooms, rubbish chutes, car parks and risers.
- Year-round prevention contractsFor the residents of a building as for the customers of a shop, scheduled visits and an up-to-date logbook help spot early signs before they turn into an infestation.
- Business servicesShops, restaurants, offices and hotels: everything we offer for commercial premises.