Expert Dératisation
Commitments

What we commit to doing, and to showing you

Four commitments on means, each one checkable at a stage of the visit, at home or on business premises. None claims to decide for the pests: all of them describe what we actually do.

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Our commitments

What we do not promise

A date by which pests will be gone, or that they will never return. We are bound by a duty of means: a professional protocol, written evidence and clear advice.

The four commitments in detail

For each one, what it covers and how you can check it yourself.

  1. 01

    Price shown, paid online

    You know the amount before the technician rings the bell

    The total including VAT appears while you book and is paid online, so the visit starts without any haggling.

    Read the commitment

    Check it yourself

    • The total including VAT appears on the summary step, before payment.
    • The confirmation email repeats the service, floor area, number of visits and amount.
    • Any addition proposed on site comes with a price that you sign or decline.
  2. 02

    Photo report on the day

    Every visit leaves a written, illustrated record

    On the day of the visit, a photo report reaches your inbox: what was seen, treated and sealed, and what is left for you to do.

    Read the commitment

    Check it yourself

    • The report arrives on the day of the visit, at the email address given when booking.
    • Each photo comes with a comment and a location.
    • The products used are named, with their precautions.
  3. 03

    Certibiocide and authorised products

    Technicians trained in biocides, authorised products, measured doses

    The Certibiocide is a mandatory personal certificate. We pair it with a simple rule: the right amount in the right place.

    Read the commitment

    Check it yourself

    • Ask the technician to show you their Certibiocide.
    • The photo report names every product applied.
    • Bait stations put in place are closed and labelled.
  4. 04

    Protocol follow-up, control visit

    A protocol carried through: control visit, advice and active vigilance

    We commit to the means: applying the Sentinel Protocol, coming back to check when it says so, and telling you clearly what to watch.

    Read the commitment

    Check it yourself

    • The recommended number of visits is shown before payment.
    • Each visit has its own photo report.
    • Prevention advice is given to you in writing.

Where each commitment applies

From booking to follow-up, the Sentinel Protocol rests on these four commitments.

  1. 1BookThe total including VAT is shown and paid online.
  2. 2InspectA Certibiocide-holding technician goes over the premises.
  3. 3TreatAuthorised products, applied where the signs are concentrated.
  4. 4SanitiseEntry points sealed, photographed and recorded in the day's report.
  5. 5Follow upControl visit under the protocol and active vigilance.

Judge on the evidence

The price appears before you pay and the photo report arrives the same day: book a 2-hour slot and see for yourself.

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