Service

Year-round preventive monitoring

Scheduled visits and an up-to-date log to spot any activity early.

1 Inspect
2 Treat
3 Sanitise
4 Follow up

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Front of a residential building covered by a monitoring contract

On proposalOn proposal

Visit lengthBetween 4 and 12 visits a year depending on the site, each lasting 30 minutes to 1 hour.

In your home or on your premises

Your home

Tenant or owner, flat or house: you book a two-hour slot, pay the displayed price online, and the photo report lands in your inbox the same day.

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Your shop or premises

Restaurant, shop, residential building, offices, hotel: visits planned around your hours, an invoice in your organisation's name, a report you can use at a hygiene inspection and optional year-round monitoring.

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Clues that should prompt you to act

01A business that serves the public or prepares food
02Pests that keep coming back despite one-off treatments
03A hygiene inspection or customer audit coming up
04A building with cellars, a car park or a rubbish chute

For a place that welcomes the public or handles food, finding a rat mid-service costs far more than a regular visit: stock thrown away, customers lost, even an administrative closure. Regulation (EC) No 852/2004 on the hygiene of foodstuffs also requires food businesses to have pest control procedures in place.

Year-round monitoring sets up a permanent system: numbered monitoring stations on a site plan, visits at fixed intervals, entry points gradually sealed and a log kept up to date. If you notice activity between two visits, an extra visit is included in the contract: that is what active vigilance means.

Sentinel Protocol

How the visit unfolds

The Sentinel Protocol always follows the same order: we inspect before treating, sanitise before leaving and plan the follow-up.

Included in every visit

A photo report emailed on the day of the visit
A two-hour slot and a call before arrival
A published price, paid online before the visit
A technician holding the Certibiocide
Approved products, used only where needed
Written advice to reduce the risk of pests returning

01
Inspect
Initial site visit, plan of sensitive areas and numbering of monitoring stations.
02
Treat
Appropriate treatment as soon as activity is recorded, baits and traps serviced at every visit.
03
Sanitise
Entry points gradually sealed and written instructions for staff, the caretaker or the managing agent.
04
Follow up
Scheduled visits, log and reports kept current, an extra visit included whenever activity is noticed.

Pests and places covered

Restaurants, butchers, bakeries
Shops and food stores
Apartment blocks, social and private landlords
Offices and business parks
Hotels and aparthotels
Warehouses and stockrooms

Frequently asked questions

In a co-owned building, who should take out the contract?

For common areas (cellars, bin stores, car parks), it is normally the syndic, the building's managing agent, acting on behalf of the co-owners. Each owner or tenant remains responsible for their own flat and can book a visit separately.

Detailed answer →

How many visits a year?

From four visits a year for a building with no history to a monthly visit for a commercial kitchen. The frequency is set after the initial visit and can change depending on what we observe.

What is the minimum term?

The basic plan lasts twelve months. The exact term and cancellation conditions are set out in the written proposal we send you after visiting the site.

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Know the pest

Service near you

The protocol and prices are the same across Île-de-France. Choose your département or town for local information.

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Ready to pick a slot?

Check the prices, choose your two hours and pay online. The photo report reaches you the same day.

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