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We commit to the means: applying the Sentinel Protocol, coming back to check when it says so, and telling you clearly what to watch.
A treatment cannot be judged on the day it is applied. Baits have to be eaten, gel has to work, some eggs have to hatch before the young insects can be reached. That is why the Sentinel Protocol ends with a fourth stage: Follow up.
Our commitment is a duty of means. We apply a professional protocol, come back to check when the protocol provides for it and give you precise advice. We do not promise an outcome, because nobody controls every cause of a return: an infested neighbour, a second-hand chair, a suitcase.
For each service, the recommended protocol says how many visits to plan; you see it when you book.
Bait consumption, fresh signs, state of the proofing, live insects: the technician compares with the previous report.
If activity persists, they adapt the treatment set out in the protocol and explain what changes.
Between visits, you know which signs to watch for and when to call us back.
The technician takes the first visit's photo report and goes back over every point noted. They record what has changed, re-treat within the protocol if needed and add proofing if a new entry point has appeared.
They also review things with you: could the advice be followed? Is there still a cluttered area, badly stored food, a door gap to fix? A new photo report is emailed to you the same day.
A promise of results would be easy to write and impossible to keep honestly. An infestation can return for reasons outside the treatment: building work next door that opens a passage, luggage brought back from a trip, a gap you chose not to have sealed.
What we provide can be checked: a protocol described in advance, priced visits, dated reports and written advice. If signs reappear, call us: we start from those documents to suggest the most suitable next step.
After the first visit, you know what was checked, what depends on you and when to get back in touch.
For a shop, residential building or landlord, follow-up can continue as a prevention plan with regular visits and dated reports.
We do not promise that a pest will never come back. We give you the means to spot it early and to reduce that risk.
A 2-hour slot, 7 days a week
Choose the service and floor area: the total including VAT is shown before payment.
Book online →It depends on the pest: the treatment needs time to work. The technician tells you and notes it in the photo report.
The technician records it, adapts the treatment set out in the protocol and notes everything in that day's report.
No, and no honest professional can. We apply a protocol, check, seal the entry points found and explain how to reduce the risk of a return.
