Do I need to be there during the visit in Versailles?
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Yes, you or someone you trust: the technician needs access to the rooms, cellar or premises concerned, and explains what they found before leaving.
Is the price different in Versailles?
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No, it is the same across Île-de-France: from €132 incl. VAT for a first visit, then adjusted for floor area and number of visits. You see the total before paying.
Do you also work in Sartrouville and Saint-Germain-en-Laye?
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Yes. Sartrouville, Saint-Germain-en-Laye and Poissy: these towns in Yvelines are covered on the same terms as Versailles, with the same price and the same protocol.
What do I get after the treatment?
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The same day, a photo report by email: signs found in Versailles, treatment applied, entry points sealed or still to seal, and advice to limit the risk of a return.
Should I use an insecticide spray before your visit?
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No, quite the opposite: sprays drive cockroaches into the walls and make the gel less appealing. Stop using them a few days before the visit and do not go back to them afterwards.
Where do cockroaches come from in a well-kept flat?
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Most often from a neighbouring home, through shared ducts and water risers, or from a cardboard box, a second-hand appliance or a shopping bag. Cleanliness limits their food but does not stop them arriving.