Do I need to be there during the visit in Courbevoie?
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Yes, you or someone you trust: the technician needs access to the rooms, cellar or premises concerned, and explains what they found before leaving.
Is the price different in Courbevoie?
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No, it is the same across Île-de-France: from €213 incl. VAT for a first visit, then adjusted for floor area and number of visits. You see the total before paying.
Do you also work in Colombes and Rueil-Malmaison?
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Yes. Colombes, Rueil-Malmaison and Issy-les-Moulineaux: these towns in Hauts-de-Seine are covered on the same terms as Courbevoie, with the same price and the same protocol.
What do I get after the treatment?
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The same day, a photo report by email: signs found in Courbevoie, treatment applied, entry points sealed or still to seal, and advice to limit the risk of a return.
Do I have to get rid of the mattress?
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Rarely. Dry steam followed by a full encasement is enough in most cases. We only suggest replacing a mattress if it is torn, because bed bugs can then hide inside, out of the treatment's reach.
How do I prepare my home before the visit?
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Wash bedding and any washable clothes at 60 °C, store them in sealed bags, clear the area around the beds and along the skirting boards, and vacuum, throwing the bag away straight after. The full checklist is emailed to you when you book.