Do I need to be there during the visit in Franconville?
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Yes, you or someone you trust: the technician needs access to the rooms, cellar or premises concerned, and explains what they found before leaving.
Is the price different in Franconville?
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No, it is the same across Île-de-France: from €110 incl. VAT for a first visit, then adjusted for floor area and number of visits. You see the total before paying.
Do you also work in Sarcelles and Garges-lès-Gonesse?
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Yes. Sarcelles, Garges-lès-Gonesse and Argenteuil: these towns in Val-d'Oise are covered on the same terms as Franconville, with the same price and the same protocol.
What do I get after the treatment?
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The same day, a photo report by email: signs found in Franconville, treatment applied, entry points sealed or still to seal, and advice to limit the risk of a return.
I've spotted an Asian hornet nest: what should I do in the meantime?
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Keep your distance, at least five metres, do not touch the nest and do not try to block or spray it. Close nearby windows, keep children and pets away, and note where it is so you can guide the technician.
Why doesn't the price depend on floor area?
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Because we treat a nest, not square metres: the work is the same for a house, an upstairs flat or a shop. The price therefore stays fixed.